Nov 06, 2025 · 1 min read

Configurable Percentage-Based Driver Tips

Configurable Percentage-Based Driver Tips

We're excited to announce a major upgrade to the driver tip feature! Driver tips have been converted from fixed dollar amounts to flexible, percentage-based tipping that automatically scales with order size.

What's New

  • Percentage-based tips: Customers now see percentage options (default: 15%, 20%, 25%) instead of fixed dollar amounts
  • Admin control: Customize the three default tip percentages to match your business needs
  • Automatic calculations: Tip amounts are calculated dynamically based on each order's total
  • Backward compatible: All existing dollar amount tips continue to work seamlessly

Key Benefits

  • Fair and proportional: Tips now scale appropriately with order size, ensuring drivers are fairly compensated
  • Modern experience: Percentage-based tipping matches customer expectations from other delivery services
  • Flexible configuration: Adjust default percentages anytime to align with your tipping culture
  • Seamless transition: Existing tips are preserved with no disruption to your customers

How to Configure

Admins can customize the default tip percentages by visiting the Driver Tips configuration page in the admin panel. Simply enter your preferred three percentage options (e.g., 10%, 18%, 22%), and the changes take effect immediately for all customers.

This update provides a more intuitive and fair tipping system that benefits both your customers and drivers!

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