Let customers grab their box at a spot you set up.
Not every order has to go to a doorstep. Kiva Logic lets you offer pickup locations alongside home delivery, or run your whole store as pickup only, so customers collect their box at a site you control on a day you choose.
Set the day, the cutoff, the pickup window, and how many boxes the spot can hold, then let customers pick the location that works for them.
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Home delivery is not always the right fit.
Some neighborhoods are too far to drive to, some customers are never home, and some businesses would rather hand boxes off at a few busy spots than knock on every door. A cart built only for shipping cannot handle that.
Doorsteps you cannot reach
A customer just outside your delivery zone still wants your box. Driving to them one by one does not pencil out, so you turn the sale away.
Too many stops, too few boxes
Spreading a route thin across scattered homes burns fuel and hours. A handful of pickup spots consolidates all those orders into a few clean drop-offs.
No clean way to run a spot
A pickup site needs a day, a cutoff, hours, and a cap on how many boxes fit. Without that structure baked in, it is all spreadsheets and confused customers.
Every pickup spot, set up the way you want it.
Pickup locations are built into the platform. You add each one, set its rules, and it shows up for customers as a place to collect their box.
A location built to your rules
Give each pickup spot a name and description and an address, then set its pickup day and cutoff, its pickup window from a start to an end time, and assign it a delivery route. The location is yours to shape.
Capacity and minimums that hold the line
Set a service-slot or max capacity so a spot never takes more boxes than it can hold, and a minimum-boxes threshold so a location only runs once it is worth the trip.
Reward pickup with a discount
Pickup saves you a doorstep, so you can pass some of that back. Set an optional discount percent on a location, or attach an auto-applied discount code, to nudge customers toward collecting their box.
Auto open and close, plus membership
A location can open and close on its own, so a seasonal or part-time spot comes and goes without you babysitting it. Add a membership description and tag when a pickup site is meant for a specific group.
Pickup only, if that is your model
Run signup as pickup only when you do not want home delivery at all. Pickup orders are their own type, so a pickup customer gets a pickup reminder email instead of a "delivered to your door" message.
Pickup is built into the platform.
Not a bolt-on. Pickup locations come from years of running subscription and local delivery businesses on one platform, where not every order goes to a doorstep.
Common questions.
Can I offer pickup and home delivery at the same time?
Yes. Pickup locations run alongside home delivery, so a customer can collect their box at a spot you set up while others still get theirs delivered. You can also run signup as pickup only if you do not want home delivery at all.
What can I control on a pickup location?
Each location has a name and description, an address, a pickup day and cutoff, a pickup window with a start and end time, a service-slot or max capacity, a minimum-boxes threshold, an optional discount percent, and an assigned delivery route. You set all of it per spot.
Can I give a discount for choosing pickup?
Yes. A pickup location can carry an optional discount percent, and it can also carry an auto-applied discount code, so customers who collect their box instead of having it delivered can be rewarded automatically.
Do pickup customers get the same emails as delivery customers?
Pickup orders are handled as their own type, so a pickup customer gets a pickup reminder email rather than a "delivered to your door" message. The messaging matches how they actually receive their box.
How do we get started?
Start a free trial and add your pickup locations with their days, windows, and capacities, or see the pricing page for details. You can also get in touch and we will walk through pickup on your own store.
Want to add pickup spots to your store? Let's talk.
Tell us how you want customers to collect their box and where your pickup spots would be. We will be straight with you about whether Kiva Logic is the right fit.
No commitment
We will review your current setup
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