Platform · The Box Engine

The subscription and box engine behind every Kiva Logic store.

Recurring orders, customizable boxes, and a self-service portal that lets every customer build the box they want on the schedule they want, while you get a clean, locked-in count to pack. This is the core the whole platform is built on, and has been since 2010.

Run curated boxes with smart substitutions, fully build-your-own boxes, or both, on any cadence from weekly to every twelve weeks.

Wayne, founder of Kiva LogicLet's chatA 15-minute chat, no pressure

From a Shark Tank box to your local farm delivery, these businesses run on Kiva Logic

The Challenge

A recurring box business lives or dies on its box engine.

Customers who each want a different box, schedules that have to bend without breaking, and a flood of changes to keep straight. Generic e-commerce carts were never built for this.

Every box is different

Some customers want a curated box tailored to them, some want to pick every item. The engine does both, on the same store, without you rebuilding anything.

Schedules that bend

Weekly, biweekly, every few weeks, skip for vacation, come back later. Customers flex their own schedule up to twelve weeks out without emailing you.

Changes flooding the inbox

Add this, skip that, pause, change payment. A self-service portal turns every one of those emails into something the customer does themselves.

Inside the Engine

Everything a recurring box needs, built to work together.

Boxes, schedules, and self-service that talk to each other, so a change in one place flows everywhere it should.

Flexible recurring schedules

One-time, weekly, biweekly, or every three to twelve weeks. Customers set their cadence, skip a week, or hold for vacation up to twelve weeks ahead, all from their own account.

Base menus with smart substitutions

Set a base box and let smart substitutions automatically favor each customer's preferred products and maximize variety, so every box feels personal without you touching it.

Fully build-your-own boxes

Or skip the base menu entirely and let customers add and remove every item to build their own box. Run curated and build-your-own side by side on the same store.

Self-service customer portal

Skip, hold, swap items, send a box as a gift, and update payment, all self-serve. A Schedule Skip Alert flags customers skipping heavily so you can win them back before they leave.

Add-ons and minimums

Offer add-on products to lift order value, and set minimum product or minimum order rules so every box clears the bar that makes delivery worth it.

Built for subscription and local delivery.

Not adapted from generic e-commerce. This box engine is the only thing Kiva Logic has ever built, since 2010.

2010
platform launched
12 wk
customers can schedule ahead
100%
self-service for customers

Common questions.

Can I run curated and build-your-own boxes at once?

Yes. Run base-menu boxes with smart substitutions and fully build-your-own boxes side by side on the same store. Customers choose the style that suits them.

What schedules are supported?

One-time, weekly, biweekly, and every three through twelve weeks. Customers set their own cadence and can skip or hold for vacation up to twelve weeks ahead.

How do smart substitutions work?

On a base-menu box, substitutions automatically favor each customer's preferred products and maximize variety, so every box is tailored without you editing it one by one.

What can customers do themselves?

Skip, hold, swap items, send a box as a gift, change their schedule, and update payment, all from their own portal. That is far fewer emails and calls for you.

How do we get started?

Getting set up includes importing your products and configuring your boxes and schedules. See the pricing page for details, or start a free trial and explore at your own pace.

Get in Touch

Want to see the box engine on your own products? Let's talk.

Tell us what you sell and how you want customers to build their box. We will be straight with you about whether Kiva Logic is the right fit.

No commitment

We will review your current setup

Free to try, no credit card

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