Everything your delivery business needs.
One platform. No feature gates. No tiers. Every feature below is included in every Kiva Logic account at $1/order.
From a Shark Tank box to your local farm delivery, these businesses run on Kiva Logic
Explore every part of Kiva Logic.
Every capability has its own deep dive. Here is the map of the whole platform, by what it does, what you want to get done, and the kind of business you run.
Subscriptions your customers actually love.
Flexible enough for your customers, powerful enough for your operations.
Flexible Subscriptions
Give customers full control over their subscription without calling you.
- Pause subscriptions up to 90 days (configurable)
- Skip individual deliveries without canceling
- Donate-not-skip option for charity programs
- Seasonal subscriptions (winter, summer, custom)
- Change delivery day, frequency, or box size anytime
- Win-back reactivation with promo code incentives
Menu Builder & Box Customization Unique to Kiva Logic
Design what goes in every box, every week, then populate all customer orders with one click.
- Build weekly menus by box type and size
- One-click order population for all active subscribers
- Bulk swap and replace across all affected orders
- Customers substitute items based on preferences
- Pack order control for warehouse efficiency
Smart Substitutions & Preferences
The system learns what each customer likes and automatically adjusts their box over time.
- Customer like/dislike preferences per product
- Auto-learning from repeated substitution patterns
- AI product categorization for one-click group preferences
- Substitution analytics and acceptance tracking
- Price-matched automatic replacements when items run out
- Bulk remove & replace tool with full/partial modes and one-click undo
Customer Self-Service Portal
Customers manage their own account 24/7 so you spend less time on support.
- Update address, payment method, and contact info
- View complete order history and invoices
- Real-time delivery tracking with Google Maps
- Save special delivery instructions permanently
- Change schedule, box size, or delivery day
Full E-Commerce Store
Let customers add products beyond their subscription box with a complete online store.
- Product catalog with categories and search
- Add-on shopping alongside subscriptions
- Guest checkout for new customers
- Product reviews and ratings
- Discount codes applied at checkout
Gift Cards & Referral Program
Turn customers into your sales force with gift cards and referral rewards.
- Purchase and send gift cards online
- Holiday promotions (Black Friday, Cyber Monday bonuses)
- Unique referral links with automatic credit rewards
- Partial redemption and balance tracking
- PDF certificate generation and email delivery
Run your operation on autopilot.
From order creation to warehouse packing, automate the work that used to take all week.
Automated Order Generation
The system creates all subscription orders automatically based on schedules and preferences.
- Weekly auto-creation for all active subscribers
- Customer preferences applied automatically
- Standing items and recurring products included
- Skip and pause dates respected
- Real-time progress tracking as orders generate
Product & Inventory Management
Track what you have, what you need, and what to order from vendors.
- Unlimited products with images and categorization
- Stock tracking with reserved vs. available
- Demand forecasting based on active subscriptions
- Vendor management with payout tracking
- Low stock alerts and cost/pricing tracking
Labels & Pack Order System
Packing labels organized into quadrants so your team packs faster with fewer mistakes.
- Multiple formats: half page, full page, quadrant view
- Zone-based packing mapped to warehouse stations
- Driver sheets with delivery instructions
- Special pack sheets for items that don't fit in a box
- Batch printing by route or all at once
Reports & Analytics
Make decisions based on data, not gut feelings.
- Sales, revenue, and billing reports
- Customer retention and churn tracking
- Inventory turnover and product popularity
- Customer acquisition and growth metrics
- Export everything to CSV or Excel
AI Tools
Practical AI that saves time on real tasks, not buzzwords.
- Generate product images and descriptions
- Add new products from a photo
- Cancellation analysis to find patterns
- Product grouping for customer preference categories
- Product suggestions based on purchase history
Built for businesses that deliver with their own fleet.
99% of our customers deliver locally with their own drivers. Every tool here is built for that reality.
Driver App v2
A mobile app built for real deliveries, not adapted from a shipping tracker.
- Works offline with full route access
- One-tap delivery confirmation
- Delivery photo capture for proof
- GPS tracking and navigation to next stop
- Customer instructions and quick notes
- Dark mode for early morning routes
Route Management
Organize deliveries by zone, optimize routes, and get your drivers home faster.
- Zone-based delivery with geographic grouping
- Free built-in route optimization (bring your own free OpenRouteService key)
- Routific and GraphHopper route optimization
- Lasso stops on the map to move them between routes
- Multi-vehicle fleet support
- Driver sheets with turn-by-turn directions
- Spanish translation for driver sheets
- Route performance analytics
Marketing tools built right in.
No third-party email platform required. Drip campaigns, broadcasts, popups, and coupons are all included in your account.
Built-In Drip Campaigns
11 automated campaign types that trigger based on customer actions and lifecycle stage.
- Welcome sequences for new signups
- Win-back series for canceled customers
- Abandoned signup recovery
- Reactivation flows with promo incentives
- Set up once and let them run automatically
Email & SMS Broadcasts
Send targeted campaigns to your full list or specific segments with built-in tools.
- Bulk email sends with personalization tags
- Customer and order filter targeting
- Day-of-week and time scheduling
- WYSIWYG email template editor
- SMS campaigns via Twilio (optional add-on)
Exit Intent & Conversion Tracking
Capture leaving visitors and track exactly which campaigns drive signups.
- Exit intent popups with discount offers
- Email verification on capture
- Track which email caused each actual signup
- Conversion funnel metrics, not just opens and clicks
Coupon & Discount Engine
Flexible promotions for acquisition, retention, and seasonal campaigns.
- Percentage or fixed amount discounts
- One-time or recurring for life of subscription
- Usage limits, expiration dates, minimum orders
- Customer-specific win-back codes
- Campaign ROI tracking per code
Prefer a third-party email platform? Export your lists to ActiveCampaign, Klaviyo, or Mailchimp anytime.
Payments, POS, and the tools you already use.
Accept payments, sync with your POS, and connect to the platforms your business depends on.
Payment Processing
Automated recurring billing with retry logic so you collect more and chase less.
- Stripe and Authorize.net integration
- Automatic weekly subscription billing
- Failed payment retry with configurable rules
- Refund processing and credit balance management
- Gift card redemption and partial payments
- PCI-compliant tokenized card storage
Lightspeed POS Integration
Run your retail store on Lightspeed and your deliveries on Kiva Logic, synced together.
- Product sync with names, prices, images, and categories
- Real-time inventory sync between POS and delivery site
- AI product matching with confidence scores
- One catalog, one inventory count, zero double-entry
Third-Party Integrations
Connect to the tools you already use without replacing what works.
- Export lists to ActiveCampaign, Klaviyo, or Mailchimp
- FreshBooks invoicing and accounting sync
- Shopify product and order sync
- EasyPost carrier shipping for geographic expansion
- FreeScout and HelpScout support desk integration
API
Build custom integrations or connect to anything with a full REST API.
- 25+ RESTful endpoints
- Webhook support for real-time notifications
- JSON responses with standard HTTP methods
- Mobile app ready (iOS and Android)
Ready to see it in action?
Every feature above is included. No tiers, no add-ons, no upgrades. Start your free trial or talk to the founder directly.
Free to try • No long-term contracts • 30-day money-back guarantee