Kiva Logic provides comprehensive software solutions designed to facilitate and streamline the operations of home delivery businesses, particularly those in the organic produce and grocery delivery sector. The platform offers various features to support different aspects of business operations, including payment processing, delivery route planning, order management, and customer interaction. Here are some key functionalities of Kiva Logic:
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E-commerce Store and Payment Processing:
- Kiva Logic supports the creation of e-commerce stores where customers can place orders.
- It integrates with multiple payment gateways (such as Stripe, Authorize.net, Payfast) to ensure secure and compliant transactions without storing sensitive payment information on their servers.
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Delivery and Routing:
- The software includes tools for managing delivery routes and schedules, with options to manually update routes or use integrations with routing services like Routific, WorkWave, and OptimoRoute.
- It supports features like pack labels and driver sheets to streamline warehouse and delivery operations.
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Customer Management:
- Kiva Logic allows businesses to manage customer accounts, preferences, and communications.
- It offers features like customer tagging, order count events, and drip email campaigns to enhance customer engagement and retention.
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Warehouse Operations:
- The software integrates with services like EasyPost and PrintNode for efficient barcode scanning and shipping label printing.
- It supports various types of labels and provides tools for setting up and managing warehouse operations.
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Marketing and Sales:
- Kiva Logic includes tools for running referral programs, contests, and giveaways.
- It also provides features for managing content, testimonials, media mentions, and SEO-focused keyword pages to boost online visibility and attract more customers.
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Pricing and Billing:
- The platform charges $1 per order, with a minimum fee of $150 per month. Invoices are generated weekly and billed automatically.
Overall, Kiva Logic aims to provide an all-in-one solution for home delivery businesses to manage their operations efficiently, from order processing to delivery logistics and customer management.
