Kiva Logic Blog

date: 2013-02-22 00:14:07+00:00

If you are starting a brand new business or you are an existing business that needs help managing growth and reducing costs, the right home delivery software can help you in numerous ways. The modern small and medium business has access to and can take advantage of tools that weren't available 5 years ago- or if they were, the cost was prohibitively expensive.

date: 2013-02-11 17:39:36+00:00

Using the MailJet PHP API, we have added in stats so you can see how many emails have been sent, bounced, blocked, or marked as spam on a per-customer basis.

To check out the new mail dashboard with statistics feature, navigate to a customer account on the admin side then click on 'view email log'. Simple! You can see this also while looking at customer accounts.

date: 2013-02-11 17:03:44+00:00

Episode I - The Newsletter Begins

Organic Produce News & Feature updates

Hi! Welcome to the very first Kiva Logic newsletter and week in review. We'll keep it short.

date: 2013-02-08 19:18:00+00:00

Checking in here on February 8th, short answer- Yes. The Hello bar works. The traffic and sign-ups that have resulted from displaying the Hello bar definitely say YES. We've seen an uptick in the amount of potential customers that complete both steps of the sign up process, not just the first one.

If you don't have the Hello bar up yet or have a campaign launching soon to take advantage of it... get on it! Remember, you can use the Hello bar for a multitude of options:

Grow your MailChimp email list

date: 2013-02-07 01:09:54+00:00

Ever wish you could know when someone opens an email that you send? Heck, ever wish that you could just know that someone received an email? There exists a tool that can help monitor the emails you send and will tell you all this... and more. Prepare to be the James Bond, the 007 of email sending, because you are about to see when your recipients open your email!

Sending an email can feel like shouting into a cave; the only way you'll know if your message was received is if someone yells back at you.

Now imagine if someone turned on a floodlight in that cave so you could see if there was a person at the other end- when you're hollering at them, if they turn and look in your direction, you'll know they've heard you.

date: 2013-02-01 02:36:38+00:00

The first time a customer hears the door bell ring and finds a smiling delivery person holding a box of fresh, organic produce is a magical time! There are several key things you MUST do to make sure that the experience surpasses everything they expected and keeps them coming back for more.

Remember, every little thing that you do to improve your product and your customers' experience could mean the difference between watching them cancel or gaining a lifetime customer.

The Welcome Letter

date: 2013-02-01 01:55:54+00:00

Doorganics, a company based out of Grand Rapids Michigan, has just created an awesome video showcasing their new website. The video also showcases the Kiva Logic Home Delivery Software. Doorganics' goal is to help potential customers learn how to sign-up and how to use the easy order customization features.

It also touches base on how delivery customers can update their settings to tell Doorganics what produce they like and don't like, so that way the Doorganics order creation system will automatically sub items on their 'no' list out, and replace it with something the customer likes instead.

It's Cool With Me vs No Thank You!