Using the MailJet PHP API, we have added in stats so you can see how many emails have been sent, bounced, blocked, or marked as spam on a per-customer basis.
To check out the new mail dashboard with statistics feature, navigate to a customer account on the admin side then click on ‘view email log’. Simple! You can see this also while looking at customer accounts.
How you can use this information
Â Customer says they didn’t get their weekly email- check the stats here first. If the Delivered count is the same as the Total count, that means there are no problems on the website, and it is most likely a problem with their inbox or mail provider.
Customer says they didn’t get their weekly email- if the number delivered is at 0%, check that they didn’t enter their email address incorrectly. If that isn’t the problem, send us an email and we’ll investigate further.
Pretty much the only time that there’s a problem that we have to worry about is if you see queue, spam, block, or bounced numbers above 0. If you do, send an email our way.